Local youth services

Start with the right Salzburg contact point before the situation gets fuzzier.

This help page now exposes the main local youth services as direct internal paths. That makes comparison, language switching, and organization discovery cleaner than forcing everything through generic support copy.

Help & support

If what you need right now is help, orientation, or a real contact point.

Not every good next step in Salzburg City is a leisure plan. Sometimes the practical next move is support, counselling, or a local service that actually fits.

Directly for teens

If talking or writing to someone right now would already help.

These options are low-threshold, free, or officially backed and make sense when stress, conflict, overload, or uncertainty is the real issue.

Phone & chat

147 Rat auf Draht

Austria-wide help for children, teenagers, and caregivers. Strong when you want to talk anonymously without first proving that the problem is big enough.

Useful for conflict at home, anxiety, bullying, overload, loneliness, or when you simply need to talk to someone now.

Contact: 147, 24/7
Chat

Rat auf Draht chat counselling

If writing feels easier than calling, the chat option is often the better first step.

Helpful for school issues, mental strain, bullying, or when typing is easier than speaking.

Contact: Check current chat hours online
School & overload

School psychology hotline

Useful when school stress, exam anxiety, motivation, future worries, or a difficult home situation all overlap.

Especially relevant for learning stress, overload, school anxiety, psychosomatic symptoms, or feeling directionless.

Contact: 0800 211 320, 24/7

Local in Salzburg City

If you need a real local contact point.

These places are especially useful when you need something more concrete, longer-term, or closer to your district inside Salzburg City.

Local orientation

Youth Office of the City of Salzburg

The official city contact point for youth topics, projects, youth culture, and first orientation inside Salzburg City.

Useful when you need to know who is actually responsible locally or which city project or support path makes sense.

Contact: Mirabellplatz 4, jugendbuero@stadt-salzburg.at
Districts & hangout spots

Streusalz mobile youth work

Mobile youth work across several Salzburg districts. Strong when you need someone in the real city environment and a formal office feels too big.

Helpful around hangout spots, district conflicts, social connection, outdoor everyday life, or low-threshold contact.

Contact: Active in Gnigl, Schallmoos, Parsch, Itzling, and Salzburg Süd
Advice & info

akzente Youth Info Salzburg

A youth information and support point with concrete contact details in Salzburg City.

Good for job, school, youth-card, support, or general youth-info questions when you want a real reachable place.

Contact: Schallmooser Hauptstraße 4, info@akzente.net
Rights & advice

Children and Youth Ombuds Office (kija) Salzburg

Independent advice and advocacy service for children and teenagers in Salzburg.

Useful when rights, school conflict, family pressure, boundary violations, or a neutral outside view matter more than another leisure idea.

Contact: Fasaneriestraße 35, 05 7599 729
Youth café & advice

bivak.mobil

Low-threshold youth advice service run by the City of Salzburg, with a youth café and practical support in difficult situations.

Strong when school pressure overlaps with family conflict, housing stress, relationship problems, or the need for guided follow-up with other services.

Contact: Plainstraße 4, bivak.mobil@stadt-salzburg.at

For parents

If parents need a solid first orientation.

These routes make sense when parents need more than promotion: a first professional orientation or the right responsible contact point.

Family or social problems

Child and Youth Welfare of the City of Salzburg

Official contact point for children and teenagers with family or social problems in the City of Salzburg.

Important when questions at home, in the social environment, or around a child's protection need an official service.

Note: For children living in the City of Salzburg
School, pressure, motivation

School psychology Salzburg City

Voluntary, free, and confidential school psychology support for Salzburg City.

Useful for parents when school pressure, learning problems, or contact with the school need professional backing.

Contact: 0662 / 8083 / 5101
First conversation

Rat auf Draht for caregivers

Also useful for parents and caregivers who first need to sort out what is happening and which next step is realistic.

A good calm first contact before involving local services or the school.

Contact: 147, free and anonymous

Local youth organizations

Compare Salzburg youth services without guessing which one fits.

This surface keeps the strongest local contact points in one structure: what each service is for, where it helps, and whether you should stay on SalzburgTeen or jump to the official source.

Open organization search
Youth Office of the City of Salzburg
Local orientation
Mirabellplatz 4, jugendbuero@stadt-salzburg.at
Useful when you need to know who is actually responsible locally or which city project or support path makes sense.
Streusalz mobile youth work
Districts & hangout spots
Active in Gnigl, Schallmoos, Parsch, Itzling, and Salzburg Süd
Helpful around hangout spots, district conflicts, social connection, outdoor everyday life, or low-threshold contact.
akzente Youth Info Salzburg
Advice & info
Schallmooser Hauptstraße 4, info@akzente.net
Good for job, school, youth-card, support, or general youth-info questions when you want a real reachable place.
Children and Youth Ombuds Office (kija) Salzburg
Rights & advice
Fasaneriestraße 35, 05 7599 729
Useful when rights, school conflict, family pressure, boundary violations, or a neutral outside view matter more than another leisure idea.
bivak.mobil
Youth café & advice
Plainstraße 4, bivak.mobil@stadt-salzburg.at
Strong when school pressure overlaps with family conflict, housing stress, relationship problems, or the need for guided follow-up with other services.

Parent decision help

Which support path probably fits first?

This practical first sorting aid helps parents choose a direction without turning one tense moment into a full diagnosis.

Three quick questions before choosing a support path

Is the main issue emotional pressure, school pressure, local orientation, or a protection question?
Would your teenager benefit more from anonymous first contact or from a concrete local place?
Do you need a calmer first conversation, or a clearly responsible official route?
What is often not the best first move

Do not lose time by forcing ten different activity ideas onto a teenager when the real issue is overload, conflict, or pressure. Support often works better when the first step is smaller, clearer, and less performative.

Immediate pressure

If your teenager needs to talk to someone now

Choose an anonymous first contact when things feel emotionally heavy, chaotic, or urgent but you do not yet know what the bigger path should be.

Best first move: Start with 147 Rat auf Draht or the chat option.

That lowers pressure quickly and avoids forcing the family to solve everything alone in the first hour.

School

If school pressure is the real core problem

Use this when school refusal, exam anxiety, overload, motivation collapse, or conflict with school are clearly part of the issue.

Best first move: Start with school psychology Salzburg City or the school psychology hotline.

It is usually better to address the school-pressure pattern directly than to keep searching for random activities first.

Local fit

If you mainly need the right local place or service

Use this when the teenager needs orientation, a local starting point, a district-level contact, or help figuring out what exists in Salzburg City.

Best first move: Start with the Youth Office, Streusalz, or akzente Youth Info.

These options help when local orientation is the first useful move and heavier support paths can wait.

Protection

If home or safety questions are becoming serious

Choose the official route when the issue goes beyond stress or orientation and starts touching protection, repeated family conflict, or serious social risk.

Best first move: Start with Child and Youth Welfare or use 147 first if you need help sorting the situation calmly.

The right first move here is a protective, clearly responsible structure.